Privacy Policy for h3h3 Biolink and Shortlink
Welcome to h3h3 Biolink and Shortlink ("h3h3," "we," "us," or "our"). We operate a platform that allows users to create custom biolink pages and shorten URLs for easier sharing and tracking. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services.
By using h3h3 Biolink and Shortlink, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect various types of information to provide and improve our services to you.
a. Information You Provide Directly:
- Account Information: When you create an account, we collect personal details such as your name, email address, password, and any other information you choose to provide in your profile (e.g., profile picture, social media links).
- Biolink Content: Any information, links, images, or text you upload or include on your biolink page.
- URL Information: The long URLs you submit for shortening, and any custom aliases or back-halves you create.
- Communication Data: If you contact us for support, send us feedback, or participate in surveys, we collect the content of your communications.
- Payment Information: If you subscribe to paid services, we collect billing details (e.g., credit card information, billing address). This is typically processed by a third-party payment processor, and we do not store sensitive financial data on our servers.
b. Information We Collect Automatically:
- Usage Data: We collect information about how you use our services, including the links you create, the pages you visit on our site, the features you use, and the time and date of your interactions.
- Log Data: When you access our website, our servers automatically record information that your browser sends. This may include your IP address, browser type and version, operating system, referral source, pages visited, and the time spent on those pages.
- Link Click Data (for shortened URLs): When someone clicks on a shortened URL created through our service, we may collect analytics data such as:
- IP address of the clicker
- Geographic location (country, city)
- Device type (mobile, desktop)
- Operating system
- Browser type
- Referrer URL (the website that directed the click)
- Timestamp of the click
- Number of clicks
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our service and hold certain information. These are used for:
- Authentication and session management
- Remembering user preferences
- Analyzing website traffic and usage patterns
- Delivering personalized content and advertising
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide and Maintain Our Service:
- Creating and managing your user account.
- Enabling you to create and manage biolink pages and shortened URLs.
- Processing your payments for premium services.
- Operating and improving the functionality of our website and services.
- To Personalize Your Experience:Customizing your biolink page.
- Presenting relevant content and features based on your usage.
- For Analytics and Performance:Analyzing user behavior to understand how our services are used.
- Monitoring and improving the performance, stability, and security of our platform.
- Providing you with analytics about your biolinks and shortened URLs.
- For Communication:Sending you service-related notifications, updates, and security alerts.
- Responding to your inquiries and providing customer support.
- Sending promotional and marketing communications (with your consent, where required).
- For Security and Fraud Prevention:Detecting, preventing, and addressing technical issues, fraud, and other illegal activities.
- Enforcing our Terms of Service.
- For Legal Compliance:Complying with applicable laws, regulations, and legal processes.
- Responding to lawful requests from public authorities.
3. How We Share Your Information
We may share your information with third parties in the following circumstances:
- With Your Consent: We may share your information if you give us explicit consent to do so.
- With Service Providers: We may employ third-party companies and individuals to facilitate our service (e.g., hosting providers, analytics providers, payment processors, customer support platforms). These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- For Business Transfers: If h3h3 is involved in a merger, acquisition, or asset sale, your personal information may be transferred as a business asset. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request). We may also disclose your information to protect our rights, privacy, safety, or property, or that of our users or the public.
- Aggregated or Anonymized Data: We may share aggregated or anonymized information that cannot reasonably be used to identify you. For example, we may share trends about biolink usage or shortlink click-through rates.
- Publicly Shared Information: Any content you make public on your biolink page (e.g., links, profile information) will be accessible to anyone who views your biolink. Shortened URLs, by their nature, are also public.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
When we no longer need to process your data, we will either delete or anonymize it.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Your Data Protection Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal data:
- Right to Access: You have the right to request copies of your personal data that we hold.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws.
7. International Data Transfers
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside Cambodia and choose to provide information to us, please note that we transfer the data, including personal data, to Cambodia and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
8. Children's Privacy
Our service is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.
9. Links to Other Websites
Our service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: [email protected]
- By visiting this page on our website: https://h3h3.site/page/contact